❤️ Responsible Gaming

At Sportmarket Responsible Gambling — Keep entertainment as entertainment

Betting is entertainment, not a livelihood. Sportmarket wants you to play safely, mindfully, and enjoyably — which is why we've built a full suite of tools and support to help you do just that.

Play Within Your Limits  |  Control your time  |  Help Is Always Available

Sportmarket's Commitment

  • We will actively help you keep betting as a form of entertainment
  • We will never allow anyone under 18 to access the platform
  • We will give you the ability to set deposit and time limits
  • We will proactively reach out when a problem is identified
  • We will honour and enforce all self-exclusion requests
Responsible User Rate94%
Users Who Have Set Limits78%
Support Satisfaction Rate97%

01. What Is Responsible Gaming?

Responsible gaming means keeping betting or gaming purely as a form of entertainment — not a way to solve financial problems or earn income. Sportmarket believes that with the right mindset and the right tools, betting can be completely safe and enjoyable.

Many people in Bangladesh now enjoy Sports Betting online. But like any form of entertainment, it is important to know your limits. Responsible gambling at Sportmarket is not just a policy — it is the foundation of our platform.

Responsible gaming rests on three core pillars: awareness, control, and support. Sportmarket is committed to upholding all three.

Keep in mind: There are no guarantees in betting. Only play with money you can afford to lose without it affecting your daily life.

02. Limit-Setting Features

Sportmarket gives you full control over your gaming activity. From your account settings, you can set any of the following limits at any time:

Limit Type Description Effective Immediately Adjustable
Daily Deposit Limit Daily maximum deposit amount Yes Yes
Weekly Deposit Limit Maximum total deposit per week Yes Yes
Monthly Deposit Limit Monthly total deposit cap Yes Yes
Session Time Limit Maximum session length Yes Yes
Loss Limit Automatically stops when a set amount is lost Yes Yes
Break Mode Take a break from 1 day up to 6 weeks Yes No

Lowering a limit takes effect immediately. Raising a limit has a 24-hour cooldown period — this is designed to prevent decisions made in the heat of the moment.

03. Self-Exclusion System

If you feel like you need a complete break for a while, use Sportmarket's Self-Exclusion feature. It's one of the most effective tools available.

1
Go to Account Settings

Log in and go to the "Responsible Gaming" section. You will find the self-exclusion option there.

2
Choose a Duration

Choose from 6 months, 1 year, 2 years, or permanent exclusion — whatever suits your needs.

3
Confirm

Once confirmed, your account will be deactivated immediately.

4
Withdraw Balance

You will have the opportunity to withdraw any remaining balance before the exclusion takes effect.

Important: Your account cannot be reactivated before the self-exclusion period ends. This is intentional — it's designed to prevent you from breaking the commitment in a moment of impulse.

04. Recognise the Warning Signs

Gaming addiction can creep up gradually. If you notice any of the signs below, take them seriously. If even one applies to you, do not wait — seek help now:

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You're borrowing money or dipping into essential funds to bet.

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You're spending far more time betting than you planned.

😟

You're chasing losses by betting more after a loss.

🙈

Hiding your betting from family or friends.

😴

You feel restless, irritable, or low when you're not betting.

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Betting is affecting your work, studies, or relationships.

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You keep placing larger bets chasing the dream of a big win.

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You keep coming back even after trying to stop.

There's no shame in recognizing these signs. They are a matter of mental health, and seeking help takes real courage.

05. Check Yourself

Answer the following questions honestly. If more than two of your answers are "yes", consider seeking help:

01 Have you ever chased losses by placing more bets to win back money you've lost?
02 Has a family member or someone close to you ever expressed concern about your betting?
03 Have you ever lied or hidden money in order to bet?
04 Have you repeatedly tried and failed to control or stop betting?
05 Is betting affecting your daily responsibilities, family life, or health?
06 Do you bet to relieve financial stress or to escape from a problem?

Answering honestly is the first step. If you answered "Yes" to more than two questions, please reach out to our support team. Remember, asking for help is a sign of strength, not weakness.

06. Protection of Minors

Sportmarket strictly prohibits registration and use by anyone under 18. Age verification is one of our most important safeguards.

  • Proof of age is required at registration.
  • Additional verification may be requested at any time if there is reason for suspicion.
  • If an underage account is identified, it will be closed immediately and funds returned.
  • Parents who suspect their child may be betting can report it to us.

A Note for Parents: If your child has access to your device or account, use a strong password and make it a habit to log out.

07. How to Get Help

Getting help at Sportmarket is easy and completely confidential. If you or someone you know is struggling, follow the steps below:

  • Live Chat: Speak directly with our Responsible Gaming team on the platform. Help is available in Bengali, 24/7.
  • Email: support@sportmarket.vip — Write to us with the subject "Responsible Gaming Support".
  • Account Settings: Set limits or activate self-exclusion directly on your own.

All support requests are completely confidential. Nothing you share will be passed on to anyone else. Our team's sole focus is helping you.

08. 10 Safe Betting Tips

Follow these simple guidelines to keep enjoying betting over the long term:

  • Set a budget: Set aside a separate budget for betting at the start of each month — and stick to it.
  • Set a time limit: Decide how many hours a day you'll bet — then stick to it.
  • Don't bet on emotion: Keep your passion for the team separate from your betting decisions.
  • Know when to walk away: Don't chase your losses by placing more bets after a losing streak.
  • Stay level-headed: Avoid betting when you've been drinking, just woken up, or are under stress.
  • Treat winnings as a bonus: A win is a bonus, not something you're owed.
  • Take a break: Take at least a 10-minute break every hour.
  • Keep family in the loop: Secrecy is where problems begin. Let someone you trust know how much you are betting.
  • Keep alternative hobbies: Betting should never become your only source of entertainment.
  • Use your limits: Use Sportmarket's limit-setting tools for your own benefit.

Sportmarket's Responsible Gaming Tools

You're in Full Control

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Deposit Limit

Set your own daily, weekly, and monthly deposit limits. Reductions are instant; increases require a 24-hour wait — a safeguard against impulsive decisions.

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Session Time Controls

Decide in advance how long you will play. When the time is up, you will receive an automatic alert and your session will end.

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Self-Exclusion

From 6 months to permanent — self-exclude for any duration you choose. Access is completely blocked during the exclusion period.

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Gaming History

View your full betting and transaction history. Analyse your own behaviour and make decisions accordingly.

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Cooldown Break

Take a break from 1 day up to 6 weeks — without closing your account. Deposits and betting are not permitted during the break.

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24/7 Bangla Support

Talk to us in Bangla about any concern or question. Our responsible gaming team is always ready to help.

❓ Common Questions About Responsible Gambling

Your Questions Answered

No, self-excluding keeps your balance fully safe. You'll have the opportunity to withdraw all funds before the exclusion takes effect. Once the exclusion period ends, your account can be reactivated.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 24-hour cooldown period. This is designed to protect you from overspending in the heat of the moment.

Your Sportmarket account is strictly for your personal use. Keep it secure with a strong password and two-factor authentication. If you run into any issues, reach out to us at support@sportmarket.vip.

Betting is entertainment, and it always carries risk. Generating a reliable income from betting over the long term is extremely difficult. Treating it as an income source increases your risk of financial and mental health problems. Always keep it as entertainment.

If you cannot control your betting, keep chasing losses, prioritise betting over family or work, or feel restless when you are not betting — it is time to seek help. You can also use the self-assessment questions above to check in with yourself.

Play Responsibly, Play Happily

Join Sportmarket and enjoy Bangladesh's best Sports Betting experience — completely safe and secure.

For 18+ only. Play within your limits. Seek help if needed.

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